Privacy Policy

Introduction

At Baby Bear Infant Massage, we are committed to protecting the privacy of everyone who interacts with us.

This privacy policy applies to Baby Bear Infant Massage and its related companies, and covers all personal information we collect about customers and other individuals outside Baby Bear Infant Massage. When we talk about “personal information”, we use the definition provided by the Federal Privacy Act -

“Personal information” means information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can be reasonably ascertained, from the information or opinion.

Collecting Information

We only collect information that is necessary for one or more of our functions or activities, and we only keep it for as long as we may require it for a legitimate business purpose.

When we collect personal information from an individual, we ensure that we do so in a fair manner. We also let the individual know:

which Baby Bear Infant Massage company is collecting the information, and how to contact that company

the purposes for which the information is being collected

the organisations, or types of organisations, to whom we may disclose the information

the main consequences (if any) for the individual if all or part of the information is not provided, except to the extent that this is obvious

the fact that the individual can access the information that we hold

any law that requires us to collect the information.

Disclosing Information

We will only disclose personal information:

for the purposes for which we have advised that we are collecting it, and for related purposes that could reasonably be expected in the circumstances,

with the individual’s consent,

as part of the asset sale of a business or division,

as specified by law.

In the course of our business activities, we may need to disclose personal information to our agents, service providers, business partners, government authorities and others, but will always do so in accordance with the above principles. Except where data is transferred as part of the sale of a business or a business division, we will not sell personal information under any circumstances or share it with anyone for marketing purposes unless we have advised of this on collection or otherwise obtained the individual’s consent.

Unauthorised Disclosure or Use

Unauthorised disclosure or use of personal information by our employees, contractors or agents is a serious breach of this policy. Merely accessing information without proper authority is a form of unauthorised use and will not be tolerated. In the event of a breach, we will take appropriate action, which may include disciplinary or legal action.

Opt-Out

We will ensure that each direct marketing offer is checked against our opt-out register and provides a clear opt-out opportunity. We will always provide a nil-cost way of contacting us to opt out of receiving further marketing offers.

Access to Personal Information

Individuals will be able to access their personal information upon request. We will not provide access to spouses, family members or other third parties unless we are required or permitted by law to do so or have the clear, written authority of the individual concerned.

Security

Our priority is to protect the personal information that we collect. Personal information will be managed confidentially and securely, and will be destroyed when no longer required.

Privacy Inquiries

Privacy-related inquiries or concerns can be directed Carolyn at Baby Bear Infant Massage.

Availability and Review of Policy & Privacy Statements

We will make our privacy policy available on request and will provide a link to this policy from all Baby Bear Infant Massage websites.

This policy will be reviewed from time to time and any amendments will be incorporated in the updated policy and in privacy statements across the group where applicable. We will take steps to let individuals know of the changes that affect them.